Terms & Agreement

1. About these terms

These terms apply when you browse, create an account, or place an order with Mik Scents PH, a small online perfume shop based in the Philippines. By using the site or placing an order, you agree to them. If you do not agree, please do not order.

2. Products

We sell designer perfumes as sealed bottles, partial bottles, and decants. Decants are hand-poured from authentic bottles into smaller atomizers. Photos are for reference; packaging and batch codes may differ.

Scent is personal. We describe notes and performance in good faith, but we cannot guarantee how a fragrance will smell or last on your skin.

3. Orders and pre-orders

Submitting an order is a request to buy, not a confirmed sale. Your order is confirmed once we contact you and receive full payment.

Many items are pre-order. Each product shows its delivery window (for example 1, 2, or 5 weeks). The window starts once payment is confirmed and is an estimate: supplier or customs delays can push it back, and we will tell you if that happens.

We may decline or cancel an order, for example if an item becomes unavailable or a price was listed in error. If you already paid, we refund you in full.

4. Prices and payment

All prices are in Philippine pesos (PHP). Promo codes, flash sales, and member prices apply only under the conditions shown at the time of the order and cannot be combined unless stated.

No payment is taken on the website. After you submit an order, we send payment instructions, usually a QR code or an e-wallet or bank transfer. Please send proof of payment. Unpaid orders may be cancelled after the deadline we give you.

5. Shipping and delivery

We ship through third-party couriers (such as J&T, Lalamove, or Grab, depending on your location). Shipping fees are shown or confirmed before you pay.

Once a parcel is handed to the courier, delivery times depend on the courier. Please give a complete address and a reachable contact number. Parcels returned because of a wrong address or failed delivery may need to be re-shipped at your cost.

6. Cancellations, returns, and refunds

You may cancel an order before payment at no cost. After payment, pre-orders can only be cancelled before we place the item with our supplier; message us as soon as possible.

Because perfume is a personal-care item, we do not accept returns for change of mind, and opened bottles or decants cannot be returned.

If your item arrives damaged, leaking, or wrong, message us within 48 hours of delivery with an unboxing photo or video. We will replace the item or refund you. Refunds go back through the payment method you used, usually within 7 business days.

7. Accounts

You are responsible for keeping your login details secure and for activity on your account. Give accurate information and keep it up to date. We may suspend accounts used for fraud, abuse, or reselling against our reseller program rules.

8. Liability

To the extent allowed by Philippine law, our liability for any order is limited to the amount you paid for it. Nothing in these terms limits your rights under the Consumer Act of the Philippines (RA 7394).

9. Changes

We may update these terms. The version posted here, with its last-updated date, applies to orders placed after that date.

10. Contact us

Questions about this page? Reach Mik Scents PH through Messenger, or see our contact page.